Service & Handling

Our Service is our biggest asset!

Immediately after the inquiry you will get a concrete offer from us. Please describe in your inquiry as precisely as possible your ideas, articles, and do not forget the quantity. However, please see the minimum quantities of various articles. Please attach existing graphics in the highest possible resolution. The easiest way is using use our contact form.

With our offer you get the price, time of delivery and sometimes alternatives. Our offers are valid for 30 days.

After placing the order you will ever receive and artwork for proofing, the image of the embroidery program or a sample photo.

Immediately after your approval you will receive our bill. The production starts immediately after receipt of payment. Please understand us that we can’t deliver on cash on delivery.

Shipping is made by DPD.

For printed items artworks are necessary in a resolution of 300 DPI or more. If you can’t send us these files we will do it for you. Then you have pay only the net cost price. The templates you we will send you too. However, we offer this service only together with an order.

We do not send any samples of items. We supply only the groups themselves

Ciao

Frank
Ultras Service

Examples for the way from order to the final product: